Help Center

Welcome to MobileSentrix!

We know how hard it is to find a quality supplier in the
wireless repair industry. Here are things that set us apart!

Lifetime Warranty
On Parts
Quality Batteries With
Outstanding Certifications

Thousands of products so you can shop in one place.

Equipment
Tools
MacBook Parts
Video Game Parts
SWAP Program

WE SHIP WORLDWIDE, AND OUR OVERNIGHT CUT OFF TIME IS 8:00PM EST

ORDER PROCESSING TIMES

You will receive an email confirming your order. If you do not receive an email, then please check your junk mail folder. Be sure to put us on your safe list so you will receive all future correspondence from us.

If you are a first-time customer, we will most likely contact you by phone to confirm your order. If you want to ensure your order is processed quickly, please use the live chat feature on our site to confirm your order after you place it. Remember, we only sell to businesses!

If you placed your order before the cut off time, we ship out orders the same day if placed before 9 pm EST. For our shipping info, please visit.

Returns

Tools:

Our warranty does not cover normal wear and tear or breakage. The warranty time is 60 days, and all original packaging needs to be sent back with the item.

Batteries:

All batteries come with a one year warranty as long as the battery does not have more than 30 cycles.

Parts:

All our replacement parts have a lifetime warranty against manufacturing defects. This warranty excludes all accidental damage during installation or use.

Devices:

All our devices come with a 60-day warranty.

To learn more about our returns process, please visit MS Services

CLICK HERE TO LEARN MORE

GUARANTEED DELIVERY

If your purchase has not arrived within 30 days to your
destination we will reship once at our expense.

Shipping

We know how important speed is for you. We use USPS and FedEx to make sure your packages arrive fast and safe. To learn more about our shipping rates, please visit:

CLICK HERE TO LEARN MORE